Privacy Policy
Last updated: 10th October 2025
At Velvet Aura, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, studio, or services.
By visiting our website at www.velvetaura.co or communicating with us via phone, WhatsApp, email, or in person, you agree to the terms outlined below.
1. Who We Are
Velvet Aura is a beauty and skincare studio located in Aalo, West Siang, Arunachal Pradesh.
Business Address:
2nd Floor, Topi and Jomba Kamgo Commercial Building,
Opposite Gumin Kin (Mopin Mandir),
Aalo, West Siang, Arunachal Pradesh – 791001
Contact:
📞 +91 8415860595
📧 info@velvetaura.co
2. What Information We Collect
We may collect the following information from you:
- Personal contact details (Name, phone number, email)
- Appointment preferences (date, time, service)
- Messages or inquiries submitted via forms, WhatsApp, or email
- Feedback, testimonials, or reviews you voluntarily provide
- Website usage data (e.g., IP address, browser type, pages visited — via analytics tools)
We do not collect sensitive financial information like credit card numbers directly through our site.
3. How We Use Your Information
We use your information to:
- Book and manage appointments
- Respond to your inquiries or messages
- Send appointment reminders or follow-ups
- Improve our services and customer experience
- Share important updates, offers, or promotions (only if you opt in)
- Maintain studio records for service history
4. How We Store and Protect Your Data
Your personal information is stored securely and is only accessed by authorized team members for the purpose of service delivery. We do not sell, rent, or trade your information to third parties.
We use common safeguards to protect your data, but please note that no method of online transmission or storage is 100% secure.
5. WhatsApp & Third-Party Services
If you contact us via WhatsApp, please note that your information is also subject to WhatsApp’s own privacy policy. Similarly, our website may use services like Google Maps, Instagram embeds, or analytics tools, which may collect data as per their own privacy terms.
We recommend reviewing their respective privacy policies for more details.
6. Cookies & Analytics
Our website may use basic cookies or analytics tools (like Google Analytics) to track how visitors use the site. This helps us understand which pages are most useful and where to improve.
You can disable cookies in your browser settings if preferred.
7. Your Rights & Choices
You have the right to:
- Request access to any personal data we hold about you
- Ask us to correct or delete your information
- Opt out of receiving promotional messages at any time
To do any of the above, just contact us via WhatsApp, email, or phone.
8. Policy Updates
We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. The latest version will always be available on our website with a “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, feel free to contact us:
📧 Email: info@velvetaura.co
📞 Phone/WhatsApp: +91 8415860595